Full-time Catholic Relief Services: Cash and Markets Program Manager Vacancy
Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS is a global leader in agricultural livelihoods programming, and promotes resilience building in impoverished, disaster-affected, and climate change-impacted areas around the world. CRS re-established presence in Nigeria in 2000 and currently works in 32 of Nigeria’s 36 states, focusing on agriculture and livelihoods, health, and emergency programming.
The Job : Cash and Markets Program Manager
Job Status: Full Time Job,Graduate/Exp
Under the direction of the Emergency Coordinator, the Cash and Markets Program Manager II will ensure high quality implementation of CRS Food for Peace and ECHO funded emergency programs in Borno and Yobe States, Nigeria. The Program Manager II will be responsible for all aspects of program implementation including planning and budgeting, internal and external coordination, management and reporting of project activities, staff supervision and team-building.
Job Responsibilities :
Ensure adherence to donor requirements/regulations and CRS guiding principles, program quality statements and standards by promoting the use of CRS Program Quality tools and manuals, including the new ProPack III /SMILER for M&E
Lead the planning of project activities and set high quality performance targets ensuring adherence to technical standards, best practices and donor guidelines.
Use appropriate project management tools to plan, review and track progress on project implementation as well as on the utilization of project resources; use participatory processes to overcome implementation obstacles.
Keep abreast of latest developments in cash and markets programming, collaborating with regional/HQ technical advisors, learns new PQ tools, networks with outside technical experts, etc.
Oversee the Cash and Assets Transfer (CAT) Platform, built on the RedRose system and liaise with RedRose team members to ensure seamless integration of ICT4E in all program activities.
Ensure accountability, gender equity and protection principles are mainstreamed in all steps of the project cycle.
Represent CRS in key coordination forums including the Food Security Working Group and the Cash & Voucher Working Group.
Supports all facets of program implementation linked to the utilization of e-vouchers, including: software and hardware set up, troubleshooting, vendor selection, vendor training, etc.
Maintain up-to-date documentation related to project approval, monitoring and implementation.
Model and reinforce a commitment to quality programming.
Provide technical guidance to facilitate implementation and monitoring of cash and e-voucher activities.
Ensure proper screening of beneficiaries is conducted by partner organizations for cash activities and that all beneficiaries meet eligibility criteria.
Ensure proper implementation of the standard operational procedures (SOP) for cash and voucher interventions and RedRose technology, updating SOPs as required, in collaboration with the HQ CAT Technical Advisor.
Develop and implement a capacity building plan to ensure all program, finance and supply chain staff involved in cash and voucher programming have appropriate knowledge and skills related to market-based programming.
Identify protection issues, challenges in implementation, and advocate for appropriate responses.
Ensure strong collaboration between the Borno State and Yobe State project teams and the Yobe State Head of Office.
Budget and Financial Management:
Prepare annual project budgets as requested by the donor.
Complete necessary budget templates and monthly, quarterly and annual forecasts as required by CRS.
Support partners in the development and management of budgets in line with their scope of work.
Ensure the financial management of the project, as per the project budget.
Review project expenses and cash pipeline and coordinate liquidations with CRS Finance and partners.
Organize and lead monthly Budget Monitoring meetings to review and analyze project expenditures and take necessary steps to ensure proper management and utilization of budgets
Ensure that program activities comply with CRS financial guidelines, policies, procedures,
Work with the Award Management Officer and the Finance team to ensure accurate donor financial reports are submitted on time.
Coordinate with Operations staff for purchasing and inventory control as per CRS/donor requirements.
Monitoring, Accountability, Evaluation and Learning
In coordination with the Monitoring, Evaluation, Accountability and Learning (MEAL) team, develop and implement strong MEAL systems, using CRS tools and resources to maximize project impact on project participants.
Ensure that market studies and feasibility assessments are carried out in all program areas, and that results are incorporated in program design and strategy.
Ensure regular price data collection monitoring through the MARKit toolkit.
Carry out regular data analysis and review of project data collected through onsite and post activity monitoring, price data collection, accountability feedback systems and targeting data.
Ensure the project has a strong learning agenda, and champion learning with project staff and partner teams.
Prepare and submit required donor project narrative reports, quarterly performance data, as well as other reports needed/required by the local government, donors, the region or headquarters.
Use collaborative and structured evaluation processes to review data, reach agreement about findings, and apply learning and recommendations.
Regularly update key stakeholders on progress and challenges.
Prepare short success stories and briefs on innovation/best practices and project learning (including failures).
Ensure that all project documentation is well organized and easy to access on Gateway.
Staff Management and Development:
Carry out beneficiary, vendors, staff and partners training on the utilization of e-vouchers, and RedRose technology.
With senior management and Human Resources, identify project staffing needs, write job descriptions and follow-up on recruitment processes.
With Human Resources, ensure effective orientation and onboarding of project staff.
Supervise and mentor the program teams in Borno and Yobe States, including development of performance plans and assessment of performance.
Identify technical assistance needs for CRS and partners, and take the lead in developing SOWs and follow up with potential Technical Advisors as appropriate.
Continuously support the professional development of the program team by providing clear orientation, feedback and learning opportunities.
Ensure that all supervisees have performance development plans and development plans.
Provide immediate and regular feedback on performance.
Ensure weekly and monthly check-ins with all direct reports (identify development needs, examine workload, accompaniment).
Maintain a culture of courtesy and respect.
Establish a conducive working environment.
Ensure staff have needed resources to achieve their results.
Provide orientation on staffing structural changes linked to emergency programs.
Conduct at least quarterly visits to accompany partners and reinforce their technical skills.
Ensure that SRFMP/HOCAI assessments and monitoring visits are conducted on schedule.
Ensure timely technical support is provided to partners to respond to the capacity gaps identified during assessments.
Establish a working relationship that fosters dialogue with the partners and in which partners contact the PM when issues or questions arise.
Inform supervisor when issues arise with a solution focused approach and take the lead in ensuring the resolution of those issues in a timely manner.
Ensure field trip reports to support the partners contain detailed information about the results of the trip and planned next steps.
Key Working Relationships :
Internal: County Representative, Deputy Country Representatives, Emergency Coordinator, NE Head of Operations, Security Manager, Business Development Manager and other senior CRS programming and operational staff in Nigeria and CRS HQ and regional staff and technical advisors including the CRS Humanitarian Response Department.
External: Appropriate cluster leads, UN-OCHA, state and local government offices, local and international NGOs, UN agencies, Caritas partners, and donors.
1. Master\u0027s Degree in Agriculture/Food Security, Humanitarian Assistance, International Development or equivalent experience.
2. Minimum of five years of relevant field-based project management experience required. Extensive experience in managing complex projects.
3. Three years of experience working in emergency or recovery programming with an international NGO.
4. Experience implementing food assistance and cash and voucher programs and in-depth knowledge of Supply Chain and Financial Management and Controls of cash and/or voucher programs.
5. Excellent understanding of food security and livelihoods technical concepts and experience conducting detailed market, food security, livelihood, and protection needs assessments.
6. Proven expertise in the integration of Information, Communication and Technologies for improved efficiency and effectiveness; a working understanding of Cash and Asset Transfer Platforms, especially those built on the RedRose System and OneSystem Platform is highly desirable.
7. Demonstrated application of Sphere Emergency Standards.
9. Demonstrated ability to work in partnership with local communities and NGOs as appropriate.
10. Ability to represent CRS at high level coordination meetings with donors, local government, UN, and other international NGOs.
11. Demonstrated leadership ability in strategic planning initiatives.
12. Committed to gender and conflict sensitive programming.
13. Proven ability to develop proposals and write reports meeting donor requirements.
14. Excellent analytical, management, communication and negotiation skills.
15. Must be able to prioritize multiple work demands and work effectively and efficiently with minimal supervision.
16. Familiarity with policies, procedures, and priorities of USAID, UN agencies and Caritas agencies preferred.
17. Experience in staff development and partner capacity strengthening.
18. Advanced computer literacy and proficiency in Microsoft Office (MS Word, Excel, etc.).
19. Experience working in security compromised zones.
20. Excellent inter-cultural sensitivity and interpersonal skills necessary in insecure environments.
Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
* Serves with Integrity
* Models Stewardship
* Cultivates Constructive Relationships
* Promotes Learning
CRS Emergency Competencies:
Each CRS staff member working in emergencies is expected to have the following competencies to fulfill his or her responsibilities and to achieve the desired results:
Communicates strategically under pressure
Manages stress and complexity
Actively promotes safety and security
Manages and implements high-quality emergency programs
Program Manager Competencies
These are rooted in the mission, values, and principles of CRS and used by each program manager to fulfill his or her responsibilities and to achieve the desired results.
Sets clear goals and manages toward them
Collaborates effectively with staff and stakeholders
Manages financial resources with integrity
Applies program quality standards to project design and organizational learning
How To Apply