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7 Jun 2017

Full-time Doculand Business Solutions Limited: Customer Care Officer Vacancy

Doculand Business Solutions Limited – Posted by Nigeria Job bucket Staff Lagos, Lagos, Nigeria

Job Description

Doculand Business Solutions Limited is Nigeria’s foremost professional print and copy business center. We originated in Lebanon and we have branches in Jordan and Lagos. We are sought after for our excellent work, creativity and great customer service. We have a team of professionals who ensure we attain new levels in customer expectations and fulfilment.

The Job : Customer Care Officer
Job Status: Full Time Job,Graduate/Exp

Remuneration: Attractive,

Location: Nigeria

Job Profile
Job Responsibilities

Welcome customer
Take all details needed for the order
Give prices (with the help from supervisor/manager)
Up selling for both services and stationary section
Report to Supervisor
Client enquiry & feedback
Updating data collected on a soft copy (excel sheet)
Reply e-mails if supervisor/Asst Mgr not present
Answering the phones after two rings

Job Qualifications

Minimum of OND with 2-3 years of relevant experience in similar industry
Skills:

Excellent MS office skills especially MS Word and excel
Excellent communication via email
Report writing
Problem solving ability
Ability to implement plans and instructions
Ability to work under pressure
Ability to plan and execute plans
Other:

Professional Certification in a Computer related course is an added advantage

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How to Apply

Applicants should send their CV's to: [email protected] with the job title as subject of the email. Only shortlisted candidates will be contacted.

Job Categories: Customer Care Jobs In Nigeria. Job Types: Full-time. Job Tags: Customer Care Officer jobs and Doculand Business Solutions Limited jobs. Salaries: N200,000-N300,000.

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