Please login/register to apply for this job.
11 Jul 2019

Full-time Farmsactions Limited: Team Lead, Customer Service Recruitment

Farmsactions Limited – Posted by Nigeriabucket Staff Lagos, Lagos, Nigeria

Job Description

Farmsactions Limited is an agricultural and agro-allied company based in Nigeria.

We are recruiting to fill the position below:

The Job : Team Lead, Customer Service

Job Status: Full Time Job,Graduate/Exp

Remuneration: Attractive,

Location: Lagos, Nigeria

Job Profile

  • He / She will head our customer service department and is responsible for ensuring the company delivers the highest level of customer service possible at all time.
  • To excel in this role you should be driven and passionate self-starter.

Responsibilities

  • Interact with customers that contact the organization via the online chat or service phone line.
  • Onboard buyers and sellers via strategic telemarketing initiatives.
  • Analyze statistics or other data to determine the level of customer service engagement and online buyer’s procurement trend.
  • Investigate and solve customer problems that have been passed to customer service.
  • Proactively contribute to product development, digital marketing content and operational improvements based on customer insights and feedback.
  • Research competitors and market trends to find new opportunities and remain competitive on service delivery and pricing.
  • Attend conferences, meetings, and industry events to network and promote the organization.
  • Responsible for customer data and knowledge management.

Requirements

  • OND/HND/ BSc degree in Business, Sales, Marketing or related field.
  • Startup experience and IQMS knowledge is an advantage.
  • Proven track record in meeting or surpassing performance target.
  • Excellent verbal, written communication and decision making skills
  • Excellent organizational skills and outstanding attention to detail
  • Ability to thrive in a fast paced environment, multi-task, perform well under pressure and effectively manage competing and/or changing priorities.
  • Not older than 30years.

Application Closing Date
30th July, 2019.

How To Apply

Interested and qualified candidates should send their Application and CV to:[email protected] with the “Job title” as subject of the email.

Register&upload resume via apply online

Already registered,Login, click apply online, submit resume to apply for this position

{social-facebook-like}
Do not enter non existing/ inactive email -- thanks. Use the close button

Job Categories: Agriculture/Agro-Allied Jobs in Nigeria. Job Types: Full-time. Job Tags: customer service jobs, Farmsactions Limited jobs, and Team Lead. Salaries: N100000 - N200000.

Endless.

Apply for this Job