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9 Oct 2018

Full-time Interswitch Group: Market Development Executive Recruitment

Nigeria Job bucket Staff Anywhere

Job Description

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis.

The Job : Market Development Executive

Job Status: Full Time Job,Graduate/Exp

Remuneration: Attractive,

Location: Nigeria

Job Profile

  • To provide support for the growth of the Retail Banking business in Interswitch by building new products in the space to deepen the Financial market in country of coverage.
  • Responsible for the market expansion and product development initiation for all opportunities covering products in portfolio.
  • Responsible for improvement/transformational plans of product in portfolio
  • Working closely with Product management, marketing, project, support and sales teams to ensure product revenue and customer satisfaction goals are met.

Business Development:

  • Analyze the current and past budgets, expenses, sales, revenues and product deficiencies to provide recommendations for business growth and problem resolution.
  • Research the market for identifying new business opportunities.
  • Explain prospective clients about the advantages of the products or services offered and follow up with them to close the business deals.
  • Respond to the client queries regarding the products in a timely fashion.
  • Maintain a knowledge repository of clients, referrals, RFPs, prospects and presentations.
  • Develop strong customer relationships to generate high volume of prospective clients.
  • Manage customer calls and appointments effectively for new opportunities.
  • Participate in industry forums, client discussions, and conferences as a representative of the organization.
  • Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.
  • Communicating customer requirements to colleagues internally and work with them to ensure that products are delivered according to customer requirements and in line with agreed terms

Account Management:

  • Handling all customer or partner enquiries in the country of coverage.
  • Providing customer-focused sales and account management activities for designated customers and products
  • Building relationships that are of value with the customers.
  • Receiving feedback from customers for improvement of products and services in their country of coverage.
  • Post-sales engagement: visiting customers to discuss on how to improve services.

Market Research and Competitor Analysis:

  • Performs market research and analysis to monitor the local environment for the emergence of new market segments.
  • Providing feedback from customers and market feedback to meet market demands and generate product development ideas.
  • Keeping abreast of trends and developments in the Financial markets, products practices and operations.
  • Learning what the competition is doing in terms of customer pricing, experience in the local market, their alliances, credibility etc.

Key Decisions to escalate to supervisor:

  • Exceeding outlined sales margin
  • Giving solution out for free
  • Transaction fee reduction for customer
  • Acceptance of proposition to be accepted in MOU/agreements/NDA
  • Project timeline delays/rollout issues/development issues
  • Changing project priority

Operational/ Admin Responsibilities:

  • Preparing and submitting periodic reports on sales activities and initiatives:- Customer engagement reports, Sales reports (lead generation, actual vs. targets etc, Customer profitability and product revenue reports.
  • Using sales platforms to evaluate leads and track sales /revenue growth.

How To Apply

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Job Categories: Marketing Jobs In Nigeria. Job Types: Full-time. Job Tags: Interswitch Group jobs and Market Development Executive jobs. Salaries: N300,000 - N400,000.

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