Full-time Temporary Entry Clearance Assistant at the British High Commission (BHC)
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
The Job : Temporary Entry Clearance Assistant
Job Status: Full Time Job,Graduate/Exp
Job ref.: 16/19 ABJ
Grade: A1 (L)
Start Date: 22nd May 2019
Type of Position: Temporary
Job Subcategory: UKVI (UK Visas and Immigration)
Job Category: Other British Government Departments (Partners across Government, including UK Visas)
Main Purpose of Job
- To perform general office administration duties and to assist with the efficient running of the visa operation.
- To issue visas as required by the visa department, ensuring that they are accurately completed and issued in line with the guidance and best practice maintaining accurate records where necessary.
- To ensure that integrity of the Visa writer function is as per best practice.
- Helping the visa department minimise abuse in the visa process.
- Updating databases when necessary.
- Helping in all areas of the visa department by taking on a variety of clerical roles as required.
Roles and Responsibilities
- Print vignettes according to manifests sent from the UK DMC and any cases assessed in Abuja. Assure security and integrity of visa writing processes according to UKVI policy and guidance. Complete daily Abuja record to show cases printed and deal with errors/undertake liaison with UK DMC to solve printing problems. Send completed and accurate return manifests to UK DMC to allow completion of casework;
- Process BRP letters and Refusal Notices for cases sent by the UK DMC, and from assessment in Abuja. Send completed and accurate return manifests to UK DMC to allow completion of casework;
- Manage the content, security and integrity of the passport bank to assure an organised and efficient process according to guidance;
- Manage the dispatch process via the TLS portal. Report complaints to the VAC and escalate problems to a Team Leader;
- Update UK DMC on all passports received for withdrawals, overturned and KMP service cases;
- Perform other ad-hoc duties at special request to support British High Commission and UKVI business delivery
Essential Qualifications, Skills and Experience
- To be IT literate in terms of using computers for email on a daily basis.
- To be able to communicate fluently in both written and verbal English
Desirable Qualifications, Skills and Experience:
- Familiarity with software packages (notably MS Word, Excel and straightforward databases)
- Previous experience of working within a visa section.
- Changing and Improving, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
Starting monthly salary: N315, 328
How To Apply
- Please complete the application form in full as the information provided is used during screening.
- Please check your application carefully before you submit, as no changes can be made once submitted.
- The British High Commission will never request any payment or fees to apply for a position.
- Employees recruited locally by the British High Commission in Abuja are subject to Terms and Conditions of Service according to local employment law in Nigeria.
- All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
- The responsibility lies on the successful candidate to:
- Obtain the relevant permit
- Pay fees for the permit
- Make arrangements to relocate
- Meet the costs to relocation
- The British High Commission do not sponsor visas/work permits except where it may be local practice to do so.
- Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
- Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
- Reference checking and security clearances will be conducted on successful candidates.
- If you don’t already hold a valid SA Police Clearance Certificate, we recommend that you apply for the certificate at the time of your application.