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8 Nov 2017

Full-time Vitachem: Online Customer Service Representative – Graduate Trainee Vacancy

Nigeria Job bucket Staff Lagos, Lagos, Nigeria

Job Description

Vitachem is a major producer, importer and distributor of Food Additives, Chemicals and Industrial raw materials to manufacturers in Nigeria.

The Job : Online Customer Service Representative – Graduate Trainee

Job Status: Full Time Job,Graduate/Exp

Remuneration: Attractive,

Location: Nigeria

Job Profile

  • To attend to all customer’s enquiries and sell competitive products.
  • To offer sales advice on products to customers
  • Build and maintain effective customer relationship
  • To strategically engage in active selling of products and close sales opportunities
  • Support and provide superior service to customers via phones, e-mails and faxes as a receiver and caller.
  • To deal with customers via telephone, Internet, e-mail and instant messaging.

Requirements

  • Must have good interpersonal skills to understand customers’ inquiries or complaints and deal effectively with people who may be worried, frustrated or angry.
  • Must be able to learn quickly so they can acquire the product knowledge to answer customers’ questions accurately.
  • Must also have good knowledge of telephone and computer systems so they can use call center systems efficiently.

How To Apply

Applicants should send CV’s/Resume and cover letter to: [email protected]

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Job Categories: Customer Service Jobs In Nigeria. Job Types: Full-time. Job Tags: Online Customer Service Representative - Graduate Trainee jobs and Vitachem jobs. Salaries: N50,000-N100,000.

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